Refund policy

We here at Your Story Printed want to make sure our customers are happy. While we will not accept returns as every purchase is custom made just for you, if there is a quality error please contact us at helloyourstoryprinted@gmail.com upon receiving your order and if the item is defective, damaged or if you received an incorrect order we want to work with you to make things right. Please make sure to include your name, order number, and photos of the damage in your email to expedite the process.